Sales Representative


Sales Representative

General Purpose

To plan and carry out all sales activities on assigned accounts or areas. Responsible for ensuring customer satisfaction and managing quality of product and service delivery.

Main Job Tasks and Responsibilities

  • generate and qualify leads
  • source and develop client referrals
  • prepare sales action plans and strategies
  • schedule sales activity
  • grow current customer database
  • develop and maintain sales materials
  • plan and conduct direct sales activities
  • make cold calls
  • customise presentations of company products and services to potential clients
  • develop sales proposals
  • respond to sales inquiries and concerns by phone, electronically or in person
  • ensure customer service satisfaction and
    follow up on sales activity
  • maintain sales activity records and prepare sales reports monthly
  • monitor and report on sales activities and follow up for management immediately after event
  • Assist in carrying out market research and surveys
  • assist to monitor competitors, market conditions and product development

Education and Experience

  • Diploma in arts or sciences. Bachelors degree added advantage
  • knowledge of relevant computer applications
  • knowledge of principles and practices of sales
  • knowledge of customer service principles
  • knowledge of basic business principles
  • 3 years experience in sales
  • experience in making presentations
  • proven ability to achieve sales targets

Key Competencies

  • planning and strategizing
  • persuasiveness
  • adaptability
  • excellent verbal and written communication
  • excellent negotiation skills
  • resilience and tenacity
  • stress tolerance
  • goal driven